First COVID-19 brought hoards to supermarkets, then Zoombombing as millions of non-business owners discovered Zoom for the first time. Reacting to this, Zoom announced yesterday that they’re beefing up security and privacy with two new default settings. So what does that mean for those of us that who already using Zoom for our client meetings? Well, here’s what you need to do to make sure this Zoom password update doesn’t interrupt the way you do business.
As of April 5 2020, there’s two settings that will be turned on by default to Zoom users on the Basic and single user Pro tiers:
If you’d like all the nitty gritty details, here’s the full announcement from Zoom:
If you’re using a scheduling tool you might need to make a change to ensure your people can access your meetings. (‘Cause that’s kind of important!)
If you’re using the Dubsado scheduler, you’re probably using your Personal Meeting Room link as the appointment location. All you need to do is:
If you’re using an integration with Zoom to generate individual meeting room links for each appointment, I have good news for you — you don’t need to do anything! The integration will automatically generate new links with a password.
However, if you’re not using the integration and instead you’re using your Personal Meeting Room link for all your meetings, you’ll need to login and update this to your new link that includes a password.
This is where it gets a little fuzzy, because Zoom hasn’t done a great job of communicating the changes and what they mean. (At the time of writing this blog, I’m still waiting for an update from Zoom to hit my inbox, as are a handful of people I checked in with.)
If your meetings are set up with your Personal Meeting Room link, then yes — you will have to send a new invite out.
As for meetings that use individual links (for example, those created by the Acuity + Zoom integration), I tested out a few of my future meetings and they could still be accessed without a link, so it looks like you’re all good!
Just keep in mind that things are changing daily, so if your clients are having trouble getting in this might be why.
If you’re clients are finding Zoom too tricky, one Zoom alternative I’ve heard great things about is Whereby. Unlike Zoom, it doesn’t require your clients to download any software, so I can see this being an especially good option if your clients are consumers, not businesses.
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